What is the mission statement of the Free Clinic of Pulaski County, Inc.?

The Mission of the Free Clinic of Pulaski County, Inc. is to provide primary medical, nursing, and mental health care; to provide medication; and to provide health education to those adults in Pulaski County who do not have the resources to obtain these basic healthcare needs.


How can I contact the Free Clinic of Pulaski County, Inc.?

You can stop by our office at 25 Fourth Street, NW – Pulaski, VA 24301 Monday – Friday or you can speak with someone by calling (540) 980-0922. You can also send a fax (540) 980-2931.


When is the clinic open?

Monday – Thursday 9am – 4:30pm and Friday from 9am – 2:00pm. Patients are seen by appointment only.


Who does the clinic provide services for?

Our clinic provides primary medical care for non-insured adult residents of Pulaski County who meet the financial requirements.


How can I become a patient at the clinic?

Please call the office at (540) 980-0922 and ask for an appointment for screening to become a patient of the clinic. Screening is available on Tuesdays, from 1:00 until 2:45pm. If you meet the clinic’s eligibility standards and have brought the necessary documentation, you may be able to have an appointment with a doctor or nurse practitioner within 48 hours. If there is no appointment available at that time, you will be scheduled for the soonest available appointment time.


What information do I need to bring for the screening process?

In order to make sure you meet all of the eligibility requirements we ask that you bring the following or be prepared to fill out the following:

  • Identification: your driver’s license or picture ID card
  • Proof of residency in Pulaski County – a utility bill, government document, or any piece of mail with your name on it
  • Copy of your latest tax returns, including W2’s for each adult member of your household.  If you do not have a copy of your tax returns, or did not pay taxes last year, you will complete a 4506-T form (the clinic will provide this form). The form allows the clinic to request a copy of your tax return or to get proof that your did not file.
  • Proof of Current Income: Your and your spouse’s or significant other’s (if you share a household) most current pay stubs for the past 30 days.
  • A letter of employment from the office of your employer if you are newly employed.
  • If you are self-employed we ask that you bring your most current record book receipts stating hourly rates and hours worked per week to equal to one month’s work.
  • Please bring any documentation of government benefits you or anyone in your household receives (food stamps, social security, unemployment, or disability benefits)
  • A copy of your current award letter or court order for child support or alimony
  • letter of support from the person that is providing you with support. The clinic can provide you with more direction on this letter at the screening process.

We also ask that you remember that we will not be able to provide any medications through our pharmacy program until all proof of income is submitted and approved.


Is the free clinic actually free?

The services we provide are free. We do ask for a $2.00 donation each time you see the doctor. Additionally, we ask for a $2.00 administration fee for any medication or prescriptions you pick up from the Free Clinic of Pulaski County, Inc.’s Medication Assistance Program.


What are the specific services the clinic will provide?

We are able to provide a wide variety of services, including primary medical care, referrals to specialists for additional treatment, lab work and diagnostics (these are limited), and diabetes management education.  We also have a medication assistance program for patients who are eligible. This means we are able to supply some of the medical supplies and medications. We also ask that any patients who participate in the Medication Assistance Program adhere to the $2.00 donation for each prescription pick up.


Where do I go for lab work?

Once you become a patient of the clinic, lab work is done through LabCorp, at no charge, in the Pulaski Medical Arts building. The address is 101 1st St NW, Pulaski, VA 24301. Charges may occur if patients chose to have lab work done at any other locations. All lab forms given by outside practitioners need to be brought directly to the clinic for proper processing.


Will I encounter any fees or charges from referrals to specialists?

While the clinic can provide patients with referrals to specialists, we do not cover any financial charges patients may incur. It is the responsibility of the patient to apply for charity care or to cover any charges they may encounter outside of the services provided directly from the Free Clinic of Pulaski County, Inc.


Does the clinic provide my medication as well?

We may be able to provide some sample prescriptions for patients, depending on the medications we have. We also have a Medication Assistance Program, where eligible patients enroll for these medications from the pharmaceutical companies. We are able to provide them to you for a $2.00 donation. You will be informed if the clinic is able to provide your medications through the Medication  Assistance Program. We recommend using local four-dollar pharmacy programs and our providers try to write prescriptions for generic brand medications whenever possible, to keep costs lower. The clinic, however, cannot provide all medications and patients are responsible for the payment to a pharmacy when picking up their medications.


Does the clinic provide controlled substances or birth control?

This clinic does not prescribe controlled substances but our medical professionals will work with you to determine the cause of your pain and help find  a solution to the issue. Additionally, the clinic does not provide birth control. Patients will need to visit the Pulaski Health Department for birth control.